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From auditing to accountability
Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability.

Improving auditing processes with a quality lens
Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.

Decentralising clinical trials
Damien Tiller, Director of Quality at Lindus Health and an IRCA Lead Auditor, examines the changing face of clinical trials and how organisations must strive to do the right thing while adapting to a new way of working.

Testing mobile application quality
Every one of us who uses a mobile device has inadvertently become a quality assurance tester. But for experienced professional quality assurance engineers there is a long checklist of verifications that are vital to ensuring a quality product, says Quality Assurance Engineer Olga Radionchik.

CQI Annual Report 2021
View our 2021 Annual Report below. You can download or print a copy by clicking on the icons above it.

Sustaining quality talent
The CQI’s recent Workforce Insights research revealed that only 16% of 16–34-year-olds in the quality profession chose quality at the start of their working life. With this in mind, John Jack, Laboratory Specialist in Quality Laboratory and Clinical Operations at LifeScan, discusses the importance of quality apprenticeship programmes.

Using quality tools to do the right thing
Paul Vaughan CQP FCQI, creator of the Quality Tool Selector, takes a practical approach to this year’s World Quality Week theme by looking at how quality professionals can use their tools to do the right thing.

EOQ announce CQI CEO amongst new Executive Board members
At their latest meeting, the European Organization for Quality (EOQ) General Assembly approved three new Vice Presidents of the EOQ Executive Board: Romana Hofmanova, Juha Ylä-Autio and Vincent Desmond.