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Quality Management will help to weather the Brexit storm

The term ‘Brexit’ has become synonymous with uncertainty, risk and confusion for both business and society. 

Chartered Quality Institute responds to Chartered Institute of Building draft Code of Quality Management

On 25 February 2019 the Chartered Institute of Building (CIOB) published a draft Code of Quality Management.

5 minutes with… Andrew Clark

Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector

Quality for 21st century top management

The round table 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, and it was held in collaboration with The Oakland Institute for Business Research and Education

Linking measures to the voice of your customer

Dennis Crommentuijn-Marsh, Director Consultant, Practice Head Data Analytics and Insights at PMI, looks at the process for linking measures to the voice of your customer.

Customer loyalty and the role of the quality professional

Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.

Quality for 21st century top management

The roundtable 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, held in collaboration with The Oakland Institute for Business Research and Education

International Women’s Day

8 March is International Women’s Day.

It is a day when industries, organisations and individuals across the world celebrate the social, economic, cultural and political achievements of women.

The ‘Understanding the International Standard’ report range

Our range of the ‘Understanding the International Standard' reports provide a detailed analysis and interpretation of the ISO Standards for quality occupational health and safety, and environment management systems, and auditing guidelines.